Descripción del puesto


Services analyst
We are seeking a highly motivated full-time Services analyst to join us at ITPipes. As a Services Analyst, you will play a pivotal role in our company, actively contributing to clients of our Assisted Inspection Coding service. This position offers the possibility of working in a fast-growing company in contact with cutting-edge technologies.
Your responsibilities will include:
  • Analyzing large sets of video footage to ensure consistent quality of our Artificial Intelligence engine.
  • Identifying and marking defects observed while reviewing the video footage results.
  • Reporting of any identified opportunities for improvement.
  • Documenting and reporting findings in our client’s water systems, thus enabling quick proactive action on urgent defects.
  • Data entry specific to client deliverables.
  • Tracking project progress and analytics daily.
  • Testing new software features related to the services analyst processes.

Requisitos

Requirements:
  • Advanced level of English language - Strong verbal and written communication skills.
  • Excellent communication and collaboration skills.
  • Basic knowledge of Microsoft Office products.
  • Stable internet capabilities.
  • Working knowledge of the Microsoft operating system.

Non-mandatory skills:
  • Bachelor's degree or advanced student in Finance, Accounting, Engineering, or related disciplines.
  • Previous experience in QA testing is a plus.
  • MS Access and MS SQL database understanding.
  • Knowledge of the NASSCO Pipeline Assessment Certification Program.



Beneficios

Benefits:
  • Payment in U.S. dollars.
  • 100% remote.